Ease your business into the summer rush…

If you’re in the hospitality business, you’re probably already wondering how to maximise revenue in the upcoming summer season. Here at Till Point we offer a number of solutions for improving efficiency this summer.

We provide your business with a range of intuitive software solutions to cover all aspects of your business, helping you work smarter not harder.

With the summer season around the corner, managing large outdoor seating areas and beer gardens can be a challenging task without the right tools, which is why our solutions can make all the difference.

Delicious food, cold refreshments and a great atmosphere on a warm summer day are nothing short of enticing for millions of customers, and the increase in footfall is exactly why it’s important to ensure your operations are working as efficiently as possible.

Our solutions will completely transform the operations of your hospitality business during the peak season. Here, we delve into the benefits that our solutions boast and how it will help you tackle the summer rush this year.

 

Bespoke EPoS with countless features and flexibility

An effortless solution to meet the EPoS needs of any business. Our front of house EPoS system is robust and reliable and its intuitive interface helps you improve both efficiency and productivity, whether you’re operating in the hospitality, retail or venue and events industry.

Things don’t always go to plan in business, but with our EPoS system’s failsafe features, it’s got you covered. Even in unforeseen circumstances like your WiFi failing, you’ll still be able to make sales, float clerks, pay off tables, split bills, print orders to the kitchen, scan tickets and so much more; essentially, all the functionality you need from TouchPoint will remain.

Data is stored locally and backed-up when connections are restored. If the worst happens and power fails, your data is still safe; even the last transaction is stored securely.

Save time with intelligent automation- Reduce mistakes and save time by relying on our EPoS system to ask the right questions at the right time.

From prompting staff to up-sell items and notifying them of allergen alerts to age verification notices for door entry and restricted product sales, let your EPoS take the strain and make more time for providing incredible customer service.

 

Handheld digital order taking 

As the sunny season approaches, you’ll be experiencing more customers dining and drinking in your outdoor seating areas. Maintaining customer satisfaction with increased footfall can be a challenging task without the right tools, which is why handheld digital order taking can come in handy. The intuitive mobile order taking device provides your staff with all necessary menu and promotional information in the palm of their hand, reducing back and forth trips to the till, allowing them to focus more on providing excellent customer service and take advantage of upselling opportunities.

These benefits allow your staff to manage large indoor and outdoor spaces with ease, improving customer satisfaction and operational efficiency. Seamless integration between your handheld device and your order management system means orders are sent straight to the kitchen and bar areas, instantly notifying all relevant members of staff, completely streamlining summer service.

 

Robust order-at-table solution

Capitalise on the increased traffic by diversifying your revenue streams. Venues with large outdoor areas on busy summer evenings may find it difficult to maintain high quality service, or struggle to plan staff resources correctly, which is why a self-ordering solution can come in handy. Whether it’s light bites, snacks, hearty meals or refreshing drinks, our solution lets your customers order to their table at the click of a button without the need of staff assistance, speeding up service, whilst freeing up staff to focus on other important tasks.

The robust order-at-table solution increases basket totals, allows customers to personalise their orders and also provides your business with a range of comprehensive, built-in loyalty options to retain customers throughout the year, which is why it’s the perfect tool to have under your belt for the upcoming season.

 

 

The importance of effective loyalty schemes

Entice repeat custom and reward your most loyal customers with a range of built in loyalty features that help you maximise revenue.

Till Point Solutions offer a range of built-in loyalty features, making it effortless to create loyalty schemes for your customers. Create bespoke discounts and comprehensive points schemes, gift funds to customer balances and roll out customer-specific promotions to create brand advocacy.

The order-at-table solution is especially effective in fostering customer loyalty as they can save their login details, making it effortless to reward customers. Additionally, loyalty programs create countless upselling and cross-selling opportunities as well fostering ongoing engagement between your business and its customers.

The implementation of loyalty schemes should be considered by hospitality business operators as they contribute to increased customer satisfaction, retention and revenue, all whilst providing a competitive advantage. They play a pivotal role in building strong relationships with customers, fostering brand loyalty, and ultimately driving long-term business success.

 

Speed up service with Self Service kiosks

Increase order numbers and basket values with an effortless interactive ordering solution.

Data shows that Self Service kiosks significantly increase the sales of high profit-driving products such as sides, sauces and drinks. By giving customers more time to purchase, they’re more likely to add extras and personalise their choices.

The user-friendly experience and streamlined customer journey makes placing orders easier than ever. Customers can place orders and complete payments independently, so your staff have more time to focus on speeding up service.

Our Self Service kiosk solution is a flexible system which gives you complete control of your menu engineering, allowing you to configure bespoke deals, create mix-and-match promotions, or place your most profitable items at the top of categories to encourage increased order totals.

Having the ability to personalise screensavers also provides you with an additional advertising space to strategically upsell items. Planned promotional material can be displayed whilst a kiosk is not being used, giving you the chance to advertise upcoming events, meal deals, limited edition products and more.

 

Orders and payments on one device

Our handheld digital order taking software solution seamlessly integrates with Dojo Pocket, allowing staff to take orders and payments at the same time from just one device. This integration significantly speeds up service and means your staff cut down hugely on the number of trips back and forth to the till. It also means they can operate with just a single device, rather than having to share a card terminal. This effortless integration will increase customer satisfaction by providing a more efficient experience, and also help to keep your staff happy.

Dojo Pocket:

• Turn more tables – Compact. Light. Powerful. Dojo Pocket gives you the freedom to serve seamlessly on the move – meaning faster, more efficient service and more tables turned.
• Say goodbye to walkouts – Dojo Pocket lets you take upfront payments right after an order. So you can protect yourself from walkouts – and customers can leave right after their meal.
• Accept any payment amount – Need to take a payment over £100? No problem. Dojo Pocket displays a simple, secure virtual PIN pad so customers can pay without inserting their card.
• Full bars (even in full bars) – Mobile connectivity is included as standard, so unexpected Wi-Fi woes won’t affect your customers’ order or payment experience – even in the busiest bars in town.
• Save time and paper – Don’t keep customers waiting while you run back and forth to the till. Display the bill on screen and email them a digital receipt instead. Less hassle. Less paper.
• Switch between modes – Looking for a small but mighty payment-only option? Dojo Pocket can be used as a simple, pocket-sized card machine too. All it takes is the touch of a button.

 

Streamline your operations with an intelligent, fully integrated ecosystem.

All our solutions from Till Point have been designed and developed with ease of use in mind. Our mission is to save hospitality businesses like yours time and money, by helping increase your efficiency. You could be benefiting from a whole system that integrates seamlessly from day one. Gain complete confidence and peace of mind with a low cost, tried and tested solution.

Get in touch with us now on 01246 435004 or email us on info@tillpoint.co.uk.