Till Point Ltd takes privacy and GDPR regulations very seriously. This notice explains how we use the personal information you provide to us.

The data we collect:

The personal data we collect from you includes:
• Enquiries, questions or orders including your email address and contact number if you contact us via our online request form
• Email address and preferences if you sign up to our monthly newsletter

How we use your personal data:

We will only ever use your personal information for the following:

• To administer and manage your account for invoices and payments for the goods we supply to you and your business
• To process orders and deliveries for goods and services you have requested
• To respond to any enquiries we receive via our online request form
• For the purpose of any corrective action [including product recall] which may be required in respect of any of the products we supply to you
• To comply with applicable laws, rules and regulations
• To provide you with information about our products and services if you sign up to our monthly newsletter
• To notify you of any changes to what we do regarding your equipment or rental and maintenance contracts
• For the purpose of recovery of a debt due to non-payment
In connection with these purposes, we may share your personal information with third parties that perform services on our behalf such as business partners [including credit reference agents and trading agents]

Why we need your personal data:

• To respond to any feedback you send us
• To respond to any queries or enquires you may have
• To send monthly newsletters to those who’ve signed up to the service
• To provide you with information about our products and services
• If required to inform the law for prevention of fraud or other crimes

What we do with your data:

We may disclose your personal data to third parties in other circumstances, in particular:
• To comply with any legal obligation or to enforce or apply our terms and conditions of trading and such other agreements
• To protect the rights, property or safety of Till Point Ltd including our staff, our customers or others involved with the company
• If we sell any part of the business or assets, in which case we will disclose your personal information to the prospective buyer of such business or assets
• If necessary, for debt purposes, we may also obtain additional information about you beyond that provided by yourself initially
We will not do with your data:
• We will not sell or rent your personal data to third parties
• We will not share your data with third parties for any marketing purposes

How we keep your data secure:

Till Point Ltd are committed to keeping your personal data secure from any threat or privacy breach. We have encrypted systems set up in place to prevent such threat of unauthorised access to your personal data.

How long do we keep your personal data:

We will not keep your personal data longer than necessary, considering information needed for product guarantee or recall purposes, applicable legal requirements and limitation periods.

Your rights to your personal data:

You have various rights under the data protection law and the new GDPR regulations regarding the processing of your personal data, including rights to:
• Request access to personal information we hold about you and details of our processing of your personal data
• Request us to correct inaccurate personal data
• Request to delete your personal data [under certain circumstances]
• To lodge a complaint with the UK information Commissioners Office

How to contact us:

If you have any queries about how we use your personal data, you can call us on 01246 435004 or email info@tillpoint.co.uk or by post to: Till Point 46 Ravenshorn Way, Renishaw Business Park, Sheffield S21 3WY