Handheld

We use PocketTouch software on your Handheld Ordering Pad; it's the professional paper-free way to take food and drinks orders. This revolutionary EpoS software for hand-held devices has been designed and developed specifically for the hospitality and catering industry. At the touch of a screen orders are recorded and processed straight to the heart of your kitchen from the waiting staff’s hand-held ordering device. In conjunction with a wireless credit card terminal, orders can be paid for at the table.

The Hand Held Pad prompts waiting staff to get the little things right. Trust it to remind servers to ask if the customer prefers fries or if the steak should be medium. Programme it to your exact requirements. If an item is sold out, the Hand Held will warn waiting staff: You can't order two lasagnes if the hand held knows there is only one left in the kitchen. Plus, for those occasions when an item isn't on the menu, PocketTouch incorporates the option to add hand-written messages using a touch screen pen or touch screen stylus.

Benefits

  • Improved customer service - less waiting around
  • Faster table turnaround
  • Easy up-selling

From table to kitchen...direct

Once the order is confirmed our system sends it straight to the kitchen from the hand-held ordering device, virtually eliminating mistakes.

  • Information is clear and legible...chef can worry about the food and not the handwriting.
  • Faster service. Chef can get cooking immediately and there is no delay as waiting staff walk the order through to the kitchen.
  • Waiting staff stay on the floor (which is exactly where they should be). They can continue to take orders until the food is ready to be served.

From table to till...direct

Each order is sent straight to the till. Allowing you to keep track of every order at every table - from pre-dinner drinks to pudding. When it's time for the final bill the information is already in one place and totaling up is easy.

Show me the money

Bills can be printed out via the Hand Held Pad and paid for either at the touchscreen till or at the table (in conjunction with a wireless credit card terminal). Let our system do the hard work.

It prints

Our Hand Held ordering system collates and prints all the information you'll need, including names of waiting staff, order time, table number and special instructions.