Customer Loyalty

Happy customers come back time and time again so it makes sense to work out what they want. We use TouchLoyalty software, the clever way to monitor your customers and their spending habits allowing you to plan and roll out promotions, targeting specific stock, days or people.

Our software can be introduced across multi-sites and businesses or on a single back office computer. Use it to run multiple and complex loyalty schemes.

Rely on TouchLoyalty to quickly analyse your customers' habits; you'll know what they bought and you'll be able to identify trends. That means you'll be able to work out what they're likely to buy in the future and create offers that are relevant to them, making sure they return... again and again.

Reaching out to your customers

Our system helps you create targeted internet and postal mail shots. Use the  TouchLoyalty software to base your communications on specific information about what your customers are buying. Reward current customers or use the loyalty system to encourage customers to return if they haven't been in for a while. Our software gives you the tools to interact with your customers more often. When you do it'll be much more rewarding, because you'll know each other better.

Use it to restrict promotions and loyalty schemes to specific days, or times, or to particular customers. Why not create Men-only Monday, Women's Wonderful Wednesday or Family Feel Great Friday?

Points mean prizes

Implement a points system; how you do it is up you. Monitor how things are going as our loyalty software clearly displays your current points liability. Because it's so simple to set up you can:

  • Use points to sell products that have been sitting on the shelves for too long.
  • When points aren't redeemed,you can encourage customers to accrue more or to use them up.
  • Defer discounts to customers.
  • Restrict schemes with annual/monthly/weekly expiry dates.

TouchLoyalty opens doors

This software is perfect for managing members-only loyalty schemes because you can upload a picture of your customer. Display it alongside their details including information about how they use your business.

In an exclusive club, for restricted gym membership, or with members-only rooms and services, TouchLoyalty combined with a membership card or fob can open doors when you need them to be open and keeps them shut when you don't.